PR #260 · pramaan-io/pramaan-app · merged 2026-06-08
What is a matter?
Why a tooltip can never teach a new joiner the core concept
A tooltip can't teach a lifecycle.
The fix — A tooltip teaches a word; a binder teaches a lifecycle.
sequenceDiagram autonumber participant joiner as New joiner participant home as Help Center home participant page as Article page joiner->>home: Opens the binder (Help Center home) home->>joiner: Front page: 'What is a matter' joiner->>page: Flips to a lifecycle page page->>page: Hero + numbered diagrams + audience tag page-->>joiner: Concept + role clearly stated
Help article that walks Firm Admins and Editors through opening a new matter for a dispute or assignment.
title : Create a mattersummary : Open a new matter when your firm needs one structured file for a dispute or assignment.audience : Firm Admins and Editorsupdated : Jun 2026Help article that defines archived status for Firm Admins and Editors and tells them when to move a matter out of active work.
title : Archiving a mattersummary : Know what archived means and when to move a matter out of active work.audience : Firm Admins and Editorsupdated : Jun 2026Help article for the matter team that explains how to follow the proceeding stages on a matter's timeline.
title : Review the chronologyaudience : Matter teamupdated : Jun 2026Help article that explains the role-based visibility model so users know why a matter is visible to one person and hidden from another.
title : Sharing and accesssummary : Understand why a matter may be visible to one person and hidden from another.updated : Jun 2026Help article for the matter team that covers adding PDFs so source documents and review state stay in one place.
title : Upload and process evidencesummary : Add PDFs to a matter so the team can keep source documents and review state in one place.audience : Matter teamupdated : Jun 2026Foundational help article for Everyone that defines the matter concept and is the article featured on the Help Center home.
audience : Everyoneupdated : Jun 2026Section manifest that registers the Matters category in the knowledge base so the six new articles appear in KB navigation.
title : Matters